FAQ's

How long does shipping take?

All orders are dispatched from Sydney. Standard and express delivery timeframes vary depending on your location, with tracking provided once your order has been shipped.

Do you offer express shipping?

Yes — express postage is available for a flat rate of $15 Australia-wide.

Do you offer free shipping?

We offer free standard shipping on all orders over $100.

Can I change or cancel my order?

Once an order has been processed, it cannot be changed or cancelled.

What if my order arrives damaged or incorrect?

Please contact us within 48 hours of delivery with clear photos and your order details. We will review and resolve the issue promptly.

Will I receive tracking information?

Yes — tracking details are provided once your order has been dispatched.

Do you ship Australia-wide?

Yes — we offer shipping across Australia.

Need further assistance?

For all enquiries, please contact us at bioperformancepeptides@gmail.com and our team will respond as soon as possible.